1. How can I get my art to you?
2. How long will the custom-imprinted magnets take?
3. If I ask for a custom magnet, can I get a proof of it?

If we didn't answer your question here, please contact us!

1. How can I get my art to you?

If you have the files in digital format, you have three choices:

• Email files under 6MB to info@houseofmagnets.com.
• If over 6MB, please contact us for simple FTP upload instructions.
• Mail them on a CD-ROM or USB flash drive to House of Magnets, 1912 John Towers Ave, El Cajon CA 92020.

If you don't have your art in electronic format, you can mail the photo or logo to our offices (same address above), where we will scan in the picture and insert it in your magnet design.

You'll receive a confirmation email from us when we've successfully received your art files.
IMPORTANT: We prefer files saved in TIFF or EPS format at 300 dpi. We will also accept JPEG (.jpg) format (hint: the higher the resolution and/or pixel size, the better).

Check out our indepth art specifications and guidelines (PDF)

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2. How long will the custom-imprinted magnets take?

After we have final art approval, we try for 8 business days for production and then we will ship out the magnets. UPS Ground, our default carrier, will get your shipment to you within 5 business days, anywhere in the continental US.

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3. If I ask for a custom magnet, can I get a proof of it?

Our standard policy on giving proofs is that we design and print them only for serious inquiries. So, yes, if you have given us specifications for your custom magnet as well as enough information for us to give you a quote, we will give you a proof of your magnet's design and look.

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