If we didn't answer your question here, please contact us!
For in-stock items, we try to ship out within 2 business days. The exceptions to that would be temporary outages or seasonal products, like baseball, football, and calendars. They may take a bit longer.
We ship mostly via UPS from San Diego, California – so, depending on how far you are from us, your order will be in transit for any amount of time between one day and five business days. You can determine the actual transit-time on the UPS website (our zip code is 92020).
For custom magnet orders, depending on the order, there is typically a 5-10 business day production period + shipping time - although it may be a bit longer during our busiest seasons. Please call us (800/789-6247) for our current turnaround time.
We email your tracking number to you upon shipping, so you can always follow your order's progress.Back to Top
The shipping companies charge much more to ship to those two states. We charge a flat $15 for shipping per order, which means our free shipping policy cannot apply to Hawaii and Alaska.Back to Top
Yes we do! Please call us for information: 800-789-6247.Back to Top
Due to the manufacturing process of magnets, paper and other products, there are occasions when the uniform thickness of these materials are within acceptable manufacturing tolerances but combined together could cause the finished products to cross the one-ounce barrier (it's the third defiance of the bell curve type of thing). It is always a good idea to weigh the pieces before appropriate postage is applied.Back to Top
As Postal Regulations and Standards continue to change, it's always recommended to ask what regulations might affect the mailing rate of your pieces. The new rate case and shape-based model announced by the USPS will continue to require uniformity within mailing pieces and automation compatibility through their high-speed sorting machines.Back to Top
We cannot accept or ship orders outside the 50 United States, except...
Order Instructions for Canadian Agents
Canadian Flag We're excited to be setting up Canadian ordering on our site. Until it's complete you can still place your order online by following these simple steps:
1912 John Towers Ave
El Cajon CA 92020
Thanks for your patience & patronage!
Your House of Magnets TeamBack to Top