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We take great pride in our reputation for quality and value and unconditionally guarantee every item sold against any defect in manufacturing.
For in-stock items, we try to ship out within 2 business days. The exceptions to that would be temporary outages or seasonal products, like baseball, football, and calendars. They may take a bit longer.
We ship mostly via UPS from San Diego, California – so, depending on how far you are from us, your order will be in transit for any amount of time between one day and five business days. You can determine the actual transit-time on the UPS website (our zip code is 92020).
For custom magnet orders, depending on the order, there is typically a 5-10 business day production period + shipping time - although it may be a bit longer during our busiest seasons. Please call us (800/789-6247) for our current turnaround time.
We email your tracking number to you upon shipping, so you can always follow your order's progress.
The shipping companies charge much more to ship to Hawaii and Alaska. We charge a flat $15 for shipping per order, which means our usual shipping policy cannot apply to Hawaii and Alaska.
* Regarding "Mails as one-ounce": This product is designed to weigh less than one ounce when mailed with an envelope. (QuickMagnets excluded.) Please check postal regulations in your area for proper postage. For more info, see our FAQs. Adding other items to your mailing may increase your postal rate.
© 2016 House of Magnets. All rights reserved.
House of Magnets | 1912 John Towers Ave | El Cajon, CA | 92020